Spaces

Reimagining Urban Mobility: From Object to Service

Panasonic
Panasonic partnered with us to explore the future of urban service through mobility. Together, we transitioned the brand’s focus from simply designing smart products to shaping dynamic, city-integrated service systems. Through immersive prototyping, we envisioned and built a modular vehicle platform that serves multiple urban functions, from mobile clinics to community classrooms, bringing service innovation to life across print, digital, and physical dimensions. The result debuted at CES Las Vegas as a bold showcase of service as infrastructure.
Opportunity

As Panasonic sought to assert a leadership role in urban innovation, it faced a familiar tension: it had the technological prowess to build smart objects but lacked a compelling vision for how those objects could act as systems that influence people’s everyday lives. The company wanted to demonstrate how mobility could be more than transport, how it could become a fluid platform for services that travel to people. This meant moving beyond traditional product development and into the realm of systemic, human-centered design. They needed a partner to help bridge that gap, and do so in a way that could capture attention at CES and beyond.

Solution

geniant guided Panasonic through an intensive prototyping journey, moving quickly from insight to industrial concept. We started by reframing urban vehicles as dynamic service modules. These units could be combined, split, or re-skinned to serve evolving community needs—from healthcare access to digital education. Through design sprints and iterative modeling, we shaped a modular system of mobility units, each tailored for different urban use cases, with interiors that flexed between public utility and private engagement.
We designed every touchpoint of the experience, from 3D-printed physical prototypes to speculative UI elements, service scenarios, and branded storytelling. To bring the concept to life at CES, we also created print collateral and animations that visualized the system in motion—making complex design strategy tangible for global audiences.

We worked with Panasonic to shift their innovation lens from smart products to smart systems, designing a modular mobility platform that brings essential services directly to urban communities. Through immersive prototyping and storytelling, we helped transform mobility into a dynamic form of infrastructure, debuting a bold new vision for service innovation at CES.

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